A fully integrated solution

HotelworX is Sales Force Automation for hotels. It's probably the most comprehensive sales management solution in the industry with the best range of hotel-related features. However, unlike so many off-the-shelf SFAs, HotelworX is amazingly easy to configure and navigate, with a flat menu structure and drag 'n drop data input. So even the least savvy sales manager should have no problem keeping their client profiles and account activities up-to-date! 

Incorporated with HotelworX is a very smart module— Sales Optimiser. Sales Optimiser enables both Regional Sales Offices and properties to build accurate roomnight, rate and revenue targets from the ground up - by client and by market segment— applying systematic discipline and accountability to a process that is all to often based on instinct and guesstimation. It also includes a range of reports and diagnostics to evaluate the true potential of each account so that sales effort, time and money can be spent where the return is greatest.

HotelworX is fully integrated with Nexus' other applications. Sales managers have instant access to live information concerning Corporate & Consortia contract bids, Group Lead status and ShareworX programs.

Data Quality

Over time, enthusiasm for a new sales system often wanes; people leave and maintenance of sales data declines. The result is out-of-date information that no one trusts. One of the great strengths of HotelworX is that it is fully integrated with RFPworX, so key data must be updated at least once every year in order to participate in the Corporate and Consortia contracting process. There's no better incentive for sales people at all levels of the organization to keep records clean than knowing there's a contract at stake!

Features at a Glance
 

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Store all client and contact details, together with sales activities.

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Assign multiple clients and/or colleagues to one activity

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Import/ export contacts and appointments to & from Outlook

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Set annual and monthly targets for roomnights, rates and revenue by account and by market segment

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Establish account potential and calculate market share

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Compare actual production against targets and calculate variance

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Assess account value using a Scorecard for factors such as ‘day of week arrival’, ‘seasonality’, ‘materialization’, ‘contact surface’ and ‘use of competitive hotels’

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Run comprehensive reports to monitor key indicators such as: actual vs plan production, sales team performance, key account measurement and geographic source of business

 


"If it's not in Nexus, it didn't happen!"


— G. Paul LeBlanc
Warwick International Hotels


14 January 2016 - Sabre completes acquisition of the Trust Group; transaction expands Sabre's hospitality customer base by 30 percent - Acquisition creates unmatched set of hospitality solutions and services, and expands Sabre's hospitality business in EMEA and Asia Pacifi   [ Read more + ]


24 November 2015 - Sabre to acquire the Trust Group of Companies - Acquisition to extend Sabre's global leadership in hospitality technology solutions   [ Read more + ]

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Geoff Andrew, Managing Director here: I've always been a strong advocate for more transparency in the hotel industry. Typically in our part of the business that would involve pricing transparency or a higher level of visibility into the performance of sales teams. I never imagined that the concept would extend quite so far as a higher level of visibility into guests' bathroom activities. Trendy open-plan bathrooms seem ... [  Read More +  ]