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Kleber PR Network GmbH

Nina Merheim / Simone Richter

Account Manager




UK hotel representation company, Hosmark, has become the first specialist group bookings agency to benefit from Nexus’ integrated suite of sales management applications. 

Like many other representation companies, Hosmark has previously relied on generic contact management software, spreadsheets and faxes to handle its 6,000 UK clients on behalf of 70 hotels around the world. The Nexus solution, combining sales force automation (HotelworX) with a group sales lead application (GroupworX) means that almost the entire process can now be managed through one system. 

Hosmark’s Managing Director, Roger Plumpton, believes Nexus will have a significant impact on his team’s productivity and bring improved customer service. “Using the Nexus system we’ll be able to manage our client relationships and the group sales process in a much more efficient way. It also makes reporting simpler and more comprehensive.” 

Says Geoff Andrew, Nexus’ Managing Director: “Although our products have been specifically designed for the hotel industry, Hosmark operates in an area of the market that is quite new to us. We were pleased to find such a good match between their needs and our suite of products.” 

Nexus World Services is a leader in providing sales management technology solutions to the hospitality industry and is currently providing services to a number of major hotel chains and groups around the world including, Choice Hotels International, design hotels, Dorchester Collection, Drury Hotels, Four Seasons Hotels & Resorts, Jumeirah Group, Kimpton Hotels & Restaurants, Hosmark, Larkspur Hospitality, Mandarin Oriental Hotel Group, Millennium Hotels & Resorts, Omni Hotels, Outrigger Hotels & Resorts, The Peninsula Hotels, Reconline, The Rocco Forte Collection, Von Essen Hotels, Warwick International Hotels, WORLDHOTELS. 

Hosmark is a specialist hotel sales representation company, providing a range of sales services in the UK market for many hotels and hotel companies including Pan Pacific Hotels & Resorts, Sun Resorts Mauritius (including Le Touessrok), Emirates Hotels & Resorts, StarHotels (Italy) and Classical Hotels (Greece).

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